Last Updated: January 2026
Introduction
This Privacy Policy describes how 10bdt collects, uses, stores, and discloses information about you when you access or use the 10bdt website, mobile platform, and any related services (collectively, "the Platform"). By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described within it.
10bdt is committed to protecting the personal data of all players, particularly those resident in Bangladesh. We comply with applicable data protection principles and continuously review our security and handling practices to maintain the trust you place in us. If you have any questions about this policy, contact our support team at [email protected].
Important: 10bdt will never sell your personal data to third parties for their own marketing purposes. Your information is used solely to operate the platform, verify your identity, process transactions, and improve your experience.
1. Information We Collect
1.1 Registration and Account Data
When you create an account on 10bdt, we collect the personal information you provide, which typically includes your full name, date of birth, email address, mobile phone number, residential address, and the payment method details you choose to associate with your account. This information is required to verify your identity, process deposits and withdrawals in BDT, and maintain your account record in compliance with applicable KYC obligations.
1.2 Transaction and Payment Data
We record details of every financial transaction conducted through your 10bdt account, including deposit amounts, withdrawal requests, bonus credits, wager history, and the payment methods used (such as bKash, Nagad, Rocket, or Visa and Mastercard). This data is retained for fraud prevention, dispute resolution, KYC compliance, and to provide you with an accurate transaction history.
1.3 Technical and Device Data
When you access 10bdt, our systems automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, session duration, pages visited, and general geolocation data (country and city level only — we do not track precise GPS coordinates). This data is used for security monitoring, fraud detection, and platform performance optimisation.
2. How We Use Your Information
2.1 Account and Service Delivery
The primary use of your personal data is to operate your 10bdt account and deliver the services you request. This includes processing deposits and BDT withdrawals via bKash, Nagad, and Rocket; verifying your identity through the KYC process; crediting and tracking bonuses and free spins; providing access to sports betting, live casino, and slot games; and responding to your support enquiries.
2.2 Responsible Gaming and Player Protection
10bdt uses account and activity data to support responsible gaming practices. This includes monitoring for signs of problem gambling behaviour, applying and enforcing any deposit limits, session limits, or self-exclusion requests you have set, and conducting age verification to ensure the platform is used only by players aged 21 and above. These uses of your data are essential to our duty of care toward all players.
2.3 Marketing and Promotions
With your consent, 10bdt may use your contact details to send you information about promotions, bonuses, seasonal offers (such as those tied to BPL season or Eid), and platform updates. You may withdraw consent for marketing communications at any time by contacting
[email protected] or by following any unsubscribe instructions included in communications we send. Withdrawal of consent does not affect your account status or access to the platform.
3. Sharing of Your Information
3.1 Service Providers
10bdt works with a limited number of trusted third-party service providers who assist in operating the platform. These include payment processing partners (such as bKash, Nagad, Rocket, and card processors), identity verification providers, cloud hosting providers, and analytics providers. Each service provider is contractually bound to handle your data only for the specific purposes for which they are engaged, and to maintain appropriate security standards.
3.2 Legal and Regulatory Disclosure
10bdt may disclose your personal data to law enforcement authorities, regulatory bodies, or courts where we are legally required to do so or where disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity. Such disclosures will only be made to the extent required by applicable law, and we will inform you of any such disclosure unless doing so is prohibited by law.
3.3 No Sale of Personal Data
10bdt does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. This applies without exception. Any sharing of data with third parties is limited to the service provider and legal disclosure scenarios described in this policy and is governed by appropriate data processing agreements.
4. Data Security
4.1 Technical Safeguards
10bdt implements SSL (Secure Socket Layer) encryption across all pages and for all data transmitted between your device and our servers. Sensitive personal data and financial records are stored in encrypted form. Access to personal data within 10bdt is restricted to authorised personnel only, and access logs are maintained and regularly reviewed. We conduct periodic security reviews and patch known vulnerabilities promptly.
4.2 Your Responsibility
While 10bdt takes all reasonable technical steps to protect your data, the security of your account also depends on how you protect your login credentials. You should use a strong, unique password for your 10bdt account, never share your password with anyone, and log out after each session if using a shared device. 10bdt will never contact you by phone, email, or any other channel to ask for your password.
5. Cookies and Tracking
5.1 How We Use Cookies
10bdt uses cookies and similar tracking technologies to operate certain essential platform functions (such as keeping you logged in across pages), to measure platform performance and identify technical issues, and to understand how players navigate the site so that we can improve the user experience. We use only essential and analytical cookies. We do not use third-party advertising cookies or tracking pixels that serve ads on external websites.
5.2 Managing Cookies
Most browsers allow you to control cookie settings, including blocking or deleting cookies. Please note that disabling essential cookies may affect the functionality of the 10bdt platform — for example, you may be unable to remain logged in or complete transactions. Analytical cookies do not identify you personally and can be disabled without affecting core platform functions.
6. Your Data Rights
6.1 Access and Correction
You have the right to request a copy of the personal data 10bdt holds about you. You also have the right to request that any inaccurate or out-of-date personal data we hold be corrected. To exercise these rights, please contact our support team at
[email protected]. We will respond to all verified data access and correction requests within a reasonable timeframe.
6.2 Deletion Requests
You may request the deletion of your personal data by contacting
[email protected]. Please be aware that 10bdt is required to retain certain data (such as transaction records and KYC documentation) for regulatory and legal compliance purposes for a minimum period after account closure. We will inform you of any data that cannot be deleted immediately and the reason for its continued retention.
6.3 Objection to Processing
Where 10bdt processes your personal data on the basis of legitimate interests (for example, fraud prevention or platform security), you have the right to object to that processing. If you wish to exercise this right, please contact
[email protected] and describe the specific processing activity you wish to object to. We will review your objection and respond with our determination and the reasons for it.
7. Data Retention
10bdt retains personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this policy, including any legal and regulatory retention obligations. Transaction records and KYC documentation are typically retained for a minimum of five years following account closure in line with applicable anti-money laundering requirements.
Marketing preferences and consent records are retained for as long as they remain relevant and are updated promptly when you change your preferences. Technical and session data is retained for a shorter period consistent with its purpose (generally 90 days to 12 months), after which it is deleted or anonymised.
8. Minors and Age Verification
10bdt does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory part of our KYC process, and any account identified as belonging to an underage individual will be closed immediately, with all associated data handled in line with our legal obligations. If you believe that a minor has provided personal data to 10bdt, please contact us immediately at [email protected].
9. Changes to This Policy
10bdt may update this Privacy Policy from time to time. When material changes are made, the Last Updated date at the top of this page will be revised. We encourage you to review this policy periodically. Your continued use of the 10bdt platform following the publication of any update constitutes acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or how 10bdt handles your personal data, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within two business days during Bangladesh Standard Time (BST, UTC+6) business hours.